Processing & Shipping Times
We process orders within 10 business days (excluding weekends and holidays) after your order confirmation email.
Once shipped, you’ll receive a tracking link (please allow up to 24 hours for activation).
Domestic Shipping:
Standard: 3–7 business days
Express: 1–3 business days (extra charges may apply)
International Shipping:
We ship to most countries! Shipping costs are shown at checkout. Please note, customs duties/taxes (if any) are the customer’s responsibility.
Once shipped, you’ll receive a tracking link (please allow up to 24 hours for activation).
Domestic Shipping:
Standard: 3–7 business days
Express: 1–3 business days (extra charges may apply)
International Shipping:
We ship to most countries! Shipping costs are shown at checkout. Please note, customs duties/taxes (if any) are the customer’s responsibility.
Tracking your Orders
Once your order is shipped, you’ll receive an email containing your tracking number and a direct link to follow your package’s journey. Tracking updates typically activate within 24 hours, so don’t panic if it’s not live immediately.
You can check the tracking link anytime to see real-time updates, estimated delivery dates, and even location checkpoints. This way, you always know exactly where your order is—whether it’s crossing borders, clearing customs, or on the final leg to your door.
.
You can check the tracking link anytime to see real-time updates, estimated delivery dates, and even location checkpoints. This way, you always know exactly where your order is—whether it’s crossing borders, clearing customs, or on the final leg to your door.
.
Lost and Damaged Products
We take great care in packing and shipping your orders, but if something goes wrong, we’ve got your back.
If your order arrives damaged, please email us at info@bringyourownbrain.store within 7 days of delivery, including your order number and clear photos of the item and packaging.
If your package is lost in transit, contact us right away so we can investigate with the shipping carrier. In both cases, we’ll work quickly to find the best solution—whether it’s a replacement, store credit, or another resolution that gets you smiling again.
.
If your order arrives damaged, please email us at info@bringyourownbrain.store within 7 days of delivery, including your order number and clear photos of the item and packaging.
If your package is lost in transit, contact us right away so we can investigate with the shipping carrier. In both cases, we’ll work quickly to find the best solution—whether it’s a replacement, store credit, or another resolution that gets you smiling again.
.